AI CAPABILITY

MLOps and serving for production LLMs

We design and run the infrastructure that keeps AI features fast, cheap, and observable — GPU inference on vLLM and Triton, autoscaling, model routing, and the monitoring stack that catches drift before users do.

CAPABILITIES

What production AI infrastructure needs

Model serving at scale is more than a container — it's inference-aware autoscaling, safe rollouts, and observability that speaks the language of prompts and tokens.

GPU inference serving

vLLM, TGI, and Triton tuned for your models, context sizes, and traffic — with paged attention and continuous batching where they help.

Autoscaling & batching

Inference-aware autoscalers, warm pools, and dynamic batching that respect GPU startup times and cost floors.

Blue/green model rollouts

Traffic splitting, shadow evaluation, and one-click rollback so a new model version can't take the product down.

Prompt & response logging

Structured logs of prompts, tool calls, and responses with retention and access controls that meet security review.

Drift & regression alerts

Alerts on input distribution shifts, eval score drops, and latency regressions — issues surface before user complaints do.

Cost dashboards

Per-endpoint, per-tenant, and per-feature cost views so finance and product can see where AI dollars actually go.

HOW WE ENGAGE

From first deployment to steady state

A four-phase engagement that gets serving on solid ground and stays with the platform as it grows.

01

Infra audit

We review current serving, model registry, monitoring, and cost — spot the highest-risk gaps before touching production.

02

Serving architecture

Design the inference stack: engine choice, GPU sizing, routing, autoscaling policies, and rollout strategy.

03

Observability rollout

Prompt logging, tracing, evaluation dashboards, and alerting — the visibility layer that makes everything else safe to change.

04

Ongoing SRE support

On-call rotations, incident review, cost reviews, and capacity planning as your traffic and model set grow.

TECHNOLOGY

The infrastructure we build on

Inference engines, orchestration, and observability chosen for real production loads, not just benchmarks.

vLLM TGI Ray Serve Triton KServe BentoML Kubernetes Docker Prometheus Grafana Datadog Terraform AWS GCP Azure
USE CASES

Where MLOps moves the needle

Serving becomes a distinct discipline once AI is on the critical path of a real product.

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High-throughput chat backends

Serving stacks tuned for streaming chat traffic with tight tail-latency targets and predictable unit cost.

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Batch inference jobs

Nightly enrichment, embedding refreshes, and bulk generation runs on spot GPU capacity with retries and idempotency.

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Multi-model routing gateways

A single API in front of many models — hosted and self-served — with routing, retries, and fallback on provider failure.

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Fine-tuned model hosting

Serving your own weights alongside adapters, with fast switching, quantization, and monitoring by model version.

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Cost-optimized rollouts

Traffic shaping, model routing, and prompt-caching strategies that pull real dollars out of an AI bill.

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On-prem GPU clusters

Serving on your own GPUs — for data residency, compliance, or when hosted APIs no longer make economic sense.

BUSINESS IMPACT

What good MLOps buys you

Serious serving turns AI from a demo into a durable line of your product.

01

Lower per-request cost

Right-sized GPUs, batching, caching, and routing pull real dollars out of the inference bill at scale.

02

Higher throughput

Modern serving engines and inference-aware autoscaling let a fixed GPU budget handle far more real traffic.

03

Fewer incidents

Observability, canary deploys, and rollback plans turn model changes from a risk event into routine work.

04

Faster rollbacks

Version pinning, traffic shifting, and clean model registries mean recovering from a bad release takes minutes.

FEATURED WORK

AI infrastructure in production

A grounded LLM product running on a serving stack built for real support traffic.

NeuraDesk case study AI • RAG

NeuraDesk

A retrieval-augmented support copilot that grounds answers in a company's own knowledge base.

Kubernetes • vLLM • Observability • Cost Dashboards

Read Case Study →
WHY ZIKOSOFT

Why teams pick us for AI infrastructure

SREs and platform engineers who've run LLM stacks in production, not just deployed a container.

Learn more about us →
✓

Real production experience

We've been on-call for AI systems, and it shows in the alerts, runbooks, and rollback plans we build.

✓

Cost-honest architecture

We design for the traffic profile you actually have — no cargo-culted GPU counts and no invisible warm-pool spend.

✓

Observability first

Metrics, traces, and prompt logs come online before the first production request, not after the first incident.

✓

Own your stack — no vendor lock-in

Infrastructure is Terraform in your accounts, dashboards you own, and standard open engines — swap providers without a rewrite.

FAQ

MLOps questions we hear most

Practical answers on serving, cost, and running AI systems reliably.

What GPU should we run this on?
It depends on the model size, context length, and traffic shape. We benchmark candidate GPUs on your actual model and load, then pick the point where latency, throughput, and cost line up with your targets.
How does autoscaling work for LLM serving?
Not like a typical web service. GPU cold starts are slow and expensive, so we use warm pools, request-aware scaling on tokens per second, and pre-provisioned floors — not naive CPU-based autoscaling.
How do we control warm-pool cost?
Right-size the floor to real traffic patterns, use spot capacity where safe, and route low-priority batch traffic to opportunistic replicas. Cost dashboards show exactly what warm capacity is costing per week.
Can we route between multiple models?
Yes. A gateway in front of hosted and self-served models handles routing by task, latency budget, or user tier, plus retries and fallback when a provider degrades.
On-prem or cloud?
We support both. Cloud is usually cheaper and simpler until scale, data policy, or hardware economics tip toward on-prem. We'll model both against your traffic honestly.
What does the monitoring stack look like?
Prometheus and Grafana for infrastructure, structured prompt and response logs, distributed traces on the model path, and evaluation dashboards. Datadog or your existing observability stack when it fits.

Ready to put your AI stack on solid ground?

Tell us what you're running now. We'll come back with an audit, a target architecture, and a realistic path to get there.

Book a Discovery Session →
Building with AI? Zikosoft ships production-grade agentic systems with governance built in. Talk to our AI team →